Nicola April 30, 2026

Great place for uni students to use for laptops. Fixed laptop same day when fan was buzzing/whirring within an hour. Cost is good, and had quick responses to issue and concerns when using their WhatsApp messaging system

Daniel H. March 19, 2026

Really happy with my repair. Done in the day for just £20 extra. The lady on reception was polite and easy to deal with can't recommend these people enough

Barry K. March 19, 2026

I recently had my 2017 iMac fail. I put quote requests out none replied, only bits. I was told the price for repairs up front. They fitted a new power supply which got it working but found another fault on the motherboard which they fixed. I was kept informed and had explanation of my repairs. I would recommend them for a first class price and service. Well done to all.

Ola D. March 6, 2026

Friendly atmosphere and knowledgeable professionals working there, I had my laptop fixed within a few days. I highly recommend this place

Amie T. March 4, 2026

Really helpful, fixed my nintendo in under 5 mins. Really good customer service. Thank you! 🙂

Daniel March 2, 2026

This company is great. I dropped my MacBook and needed a new screen started of and messaged them on their WhatsApp link and they gave me costs and explained the process. When I arrived there the lady on the reception was really nice had a small chat and we picked it up later that day and Mac screen is like new really impressed with their services. Would highly recommend them to anyone. Thanks again guys

2 T. February 26, 2026

Perfect customer service and quick turnaround around, great price too!!

Olu L. February 14, 2026

After shopping around for a reasonably priced MacBook Air screen replacement and receiving several quotes that were far from affordable, I came across BITS through a recommendation on Perplexity.

From the outset, their pricing, repair process, and use of genuine parts were clearly explained and very reassuring. They arranged free collection via Royal Mail, the repair was completed within 24 hours, and the device was delivered back to me the very next working day.

The entire experience was smooth, efficient, and excellent value for money. I am thoroughly impressed with the service and would highly recommend BITS to anyone needing reliable and professional Apple repairs.

David B. February 12, 2026

I had a really positive experience of BITS. I took in my iMac in with a suspected power supply issue, mid-afternoon. The following morning (just 18 hours later) I was contacted to say that the replacement power supply was fitted and diagnostic checks were complete. I went in to collect and was given space and time to start-up and check the computer.

I'm really pleased with the service as well as the courteous and efficient dealings with Muhammad and Adam. Good price too, I imagine a fraction of the Apple price!

Thank you, BITS!

Juan M. February 10, 2026

Good quality repairs, quick service.

Ben W. February 7, 2026

Absolutely brilliant service. I've been using them for years and even purchased pc's from them. They're always happy to help and prices are reasonable.

Joshua M. February 5, 2026

The shop staff were very enthusiastic and friendly. Highly recommended. The best repair shop in Bournemouth, bar none. Thank very much.

steffen f. February 4, 2026

Awesome service. Repaired my Mac 2020 M1 screen within 48 hours! Very happy.

luis g. January 28, 2026

Very helpful, took my laptop for the first time and got it fixed super quickly. There seemed to be a problem a little after with the screen, took it in again and they sorted it out very quickly again and with no fuzz under the warranty, even gave me advice on other non-related problems I had. Decent!

Jude A. January 27, 2026

Was fast and excellent service would 100% recommend coming here for repairs or upgrades to pc or laptop amazing work

Howler J. January 24, 2026

Great job. My daughter had destroyed the screen and chassis of her iPad pro 12.9 and then it stopped working. BITS were up front and transparent about costs, they ordered a new motherboard, replaced the screen and put in a new charging port. All for a fair price. Good comms, nice people. I was worried about getting ripped off when searching for someone to do the repair work. I made a good choice, recommend💯,thanks guys 👍

Bob B. January 23, 2026

Thank you. Brilliant job. Repaired my old MacBook after getting covered is cola. Good job at a good price for the work involved

Jay G. January 23, 2026

Wonderfull. Good communication, fixed my ps5 fast. Good price. Love it.

Rizqot A. January 22, 2026

Speedy, transparent and quality service is a guarantee when you use BITS

tomC4SSIDY January 22, 2026

Used this place twice now and really reliable, deffinitley my go to repair shop in Bournemouth. Friendly staff too!

Chris R. January 22, 2026

5* service, nice people to deal with, prompt and efficient service. Highly recommended. Wouldn’t hesitate to use them again.

Vikki S. January 22, 2026

I don’t usually leave reviews, but Bits truly deserves one. They did an excellent job repairing our Mac Pro, which had several major issues, including not turning on at all. The most stressful part was the high risk of losing years’ worth of precious family photos and important work documents, but the team handled everything with great care and professionalism.

The owner and his team are incredibly friendly, patient, and take the time to explain technical matters in a way that’s easy to understand. As someone who isn’t very familiar with technical issues, I really appreciated how respectful and approachable they were, especially towards women customers.

They are trustworthy and transparent, always walking you through each step and discussing options and pricing before moving forward. Communication is clearly a priority for them, and you can tell they genuinely do their best for their customers.