Book a Collection
Unable to get down to our store? Book a collection, and a member of staff can collect your device from your home or work address.
We offer a collection and delivery service for Mac, PC and Console Repairs. We partner with DPD to enable collections all over the UK.
| Distance from our store (Miles) | One Way (Collection OR Delivery) | Collection & Delivery |
|---|---|---|
| Between 0 to 5 Miles | £5 | £10 |
| Between 5 to 7 Miles | £10 | £20 |
| Between 7 to 10 Miles | £15 | £25 |
| If your address is further than 10 miles away from our shop address, we may have to use DPD (see below) – please call us on 01202 767 929 to discuss. | ||
Our prices for collection/delivery are as follows – you can check your distance from our store here.
- We offer our own collection and return service within a 10 mile distance from our store (i.e. Bournemouth, Christchurch, Poole).
- Our driver has protective casing for laptops, MacBooks and iMacs, so there is no need to package your item.
- Any cancellation of repairs is subject to a diagnostic fee equal to half the cost of the labour charge.
Please note – this is a request; filling out this form does not mean a collection has been booked, a member of staff will always call back to confirm whether or not a collection can be faciliated, and to discuss the repair.
DPD Collection & Delivery – £30 Extra
We also offer DPD for our collections and deliveries – they provide you with a one hour time slot on your chosen collection day. When your driver gets close, you can track them via your tracking link (sent via email).
Insurance coverage is available for £20 extra.
Coming soon – No packaging required! Your driver will bring a padded box, collect your Mac, and place it within. The box is zip tied shut, and the label is stuck on.
Have your device collected from home or work, with absolutely no extra work required – just hand over your Mac with no packaging required. This saves you time and money on having to box up your device, resulting in an easy, convenient repair.
The Approved Repair Company
