Home Services & Remote Support

Professional help from the comfort of your own home

Recommended by Bournemouth Uni | Established 2010

Due to demand, we are not currently offering any on-site services or remote support

We will not be available to offer any on-site support for the foreseeable future – If you have any issues that need resolving, please contact us.

Home Support – within a 10 mile radius

Apple/computer repair and IT support at your home
1 hour £69
2 hours £59 per hour
3 hours or more £49 per hour
In-store IT Support – very limited availability £39 per each 30 minutes

We require an upfront payment for the minimum fee of £69, either via bank transfer or over the phone.

  • Not all problems can be resolved at your address – this service is offered on discretion, and our team will advise you if we have to take a device back to our office for repair. For a lot of computer problems, they will take significant time and require access to our specialist tools and software, so must be done at our store, and cannot be completed whilst you wait.
  • We charge an hourly rate, with the minimum charge being one hour.
  • Payment on completion.
  • We do not offer computer lessons – only support with IT issues, such as your printer not working, computer not connecting to internet, etc.

Under the microscope... see what we see!

Alongside are some photos of our latest jobs - all of which were successfully repaired.

Possessing tools like a microscope and thermal camera allow us to conduct repairs to a standard that many shops are not able to, and in the case of Apple Macs - allows us to repair your existing logic board, saving you hundreds of pounds as well as your precious data.

We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim

We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim ...

Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair

Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair ...

This has to be some of the worst corrosion we’ve had this year - it’s not looking great for this customer, but that hasn’t stopped us yet!

This has to be some of the worst corrosion we’ve had this year - it’s not looking great for this customer, but that hasn’t stopped us yet! ...

Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips! 
When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.

Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!

When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
...

Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth

Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth ...

Now offering Nationwide MacBook Pro 14"/16" M1/M2 Screen Repair #apple #righttorepair #macrepair #macbookrepair

Now offering Nationwide MacBook Pro 14"/16" M1/M2 Screen Repair #apple #righttorepair #macrepair #macbookrepair ...

This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair

This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair ...

This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth

This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth ...

We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.
16" models also coming soon...
#righttorepair #MacBookRepair #macbookpro

We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.

16" models also coming soon...

#righttorepair #MacBookRepair #macbookpro
...

Another MacBook with liquid damage bites the dust. Our technician inspects it under a microscope while conducting measurements to check for faults. #righttorepair #MacBookRepair

Another MacBook with liquid damage bites the dust. Our technician inspects it under a microscope while conducting measurements to check for faults. #righttorepair #MacBookRepair ...

This Mac was liquid damage and used for a year after, causing severe corrosion and liquid damage. After a specialist ultrasonic clean, it looks like new.
Now, it is under the microscope for a component-level repair. #righttorepair #waterdamage #MacBookRepair

This Mac was liquid damage and used for a year after, causing severe corrosion and liquid damage. After a specialist ultrasonic clean, it looks like new.
Now, it is under the microscope for a component-level repair. #righttorepair #waterdamage #MacBookRepair
...

This PS5 came in for a flickering screen. On this occasion, the HDMI port was OK, but the motherboard was damaged, and the tracks to the port were all ripped off.
Thanks to our #Amscope #microscope we are able to repair these fine tracks that are under 1mm in width each!

This PS5 came in for a flickering screen. On this occasion, the HDMI port was OK, but the motherboard was damaged, and the tracks to the port were all ripped off.

Thanks to our #Amscope #microscope we are able to repair these fine tracks that are under 1mm in width each!
...

#Xbox crashing or overheating?
We fix those too! This Xbox is having an internal clean, and replacement hard drive due to the original failing.

#Xbox crashing or overheating?
We fix those too! This Xbox is having an internal clean, and replacement hard drive due to the original failing.
...

Using our specialist thermal imaging camera, we can search for short circuits invisible to the naked eye. 
In this case, the customer lost their data due to a design flaw on the A1990 MacBook Pro, which electrocuted the SSD storage chips 😢 #MacBookRepair

Using our specialist thermal imaging camera, we can search for short circuits invisible to the naked eye.

In this case, the customer lost their data due to a design flaw on the A1990 MacBook Pro, which electrocuted the SSD storage chips 😢 #MacBookRepair
...

This MacBook Pro 2012 model had a cup of water spilled on it, and the customer kept using it causing severe corrosion.
Despite being classed as a 'vintage' model this MacBook was cleaned and fixed up in no time and back in the customer's hands 🙂

This MacBook Pro 2012 model had a cup of water spilled on it, and the customer kept using it causing severe corrosion.

Despite being classed as a `vintage` model this MacBook was cleaned and fixed up in no time and back in the customer`s hands 🙂
...

This is by far the worst MacBook we've ever seen - poor thing! It was run over by a car and left outdoors in severe rain after the customer lost it.
Challenge accepted.

This is by far the worst MacBook we`ve ever seen - poor thing! It was run over by a car and left outdoors in severe rain after the customer lost it.

Challenge accepted.
...

This sad MacBook Air M2 was liquid-damaged a month after release and no longer powered on 😢 The customer had no Apple Care and had #bournemouthuniversity work on it.
It was successfully repaired and back in the customer's hands a few days later! #MacBookRepair

This sad MacBook Air M2 was liquid-damaged a month after release and no longer powered on 😢 The customer had no Apple Care and had #bournemouthuniversity work on it.

It was successfully repaired and back in the customer`s hands a few days later! #MacBookRepair
...

The Approved Repair Company


Established 2010

bits | Mac, PC, iPhone & iPad Repairs Bournemouth
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