The Approved Repair Company


15% off for Students & Staff

The Bournemouth University FAQ page refers to ourselves here:

We are pleased to be the approved repair company, recommended by both IT departments to staff and students of Bournemouth University and Arts University Bournemouth for over a decade.

We offer all students and staff of Bournemouth University ‘BU’, Arts University Bournemouth ‘AUB’ & Bournemouth and Poole College ‘BPC’ a 15% discount on labour charges. Our 15% discount also covers NHS, all 999/emergency Services (Fire, Ambulance, Police, Blue Light Card holders, etc)

We are proud of our record of customer service and satisfaction. Our customers’ feedback page is our testimony, where many students and staff have commended our service.

Optional collection of your device

We collect from BU Talbot campus, Lansdowne campus, all halls of residence and private accommodation (home address). 

Bournemouth University halls of residence:

Abbotsbury House | Bracken House | Chesil House | Conel Court | Corfe House | Cranborne House | Dorchester House | Lyme Regis House | Lansdowne Point | Lulworth house (Hurn House & Union House) | Mercury House | Okeford House | Purbeck House | St Johns Road | Student Village (Gillett Road) | Winterbourne House | Unilet, living with families and private self-catered accommodation

BU Lansdowne Campus:

Bournemouth House | BU Executive Business Centre | BU International College | Lansdowne Point | Melbury House | Royal London House | Studland House

Arts University halls of residence

Collections also made from AUB campus and all halls of residence including:
East and West House | Madeira Road | Bath Road | Winton Halls (Hector’s House) | Bourne Chambers | George Close

Bournemouth and Poole College

We also collect from Bournemouth and Poole College BPC campuses:
Lansdowne | North Road | The Fulcrum

Our Repair Process

1 – Bring in your device, anytime

You will be quoted exactly the same as on our website – a fixed labour fee. There is no need for us to see your device to quote you, we just need a simple description of the fault.

2 – Receive a call/email update

We will assess your device, and call/email you with an update – or to say your device is repaired. Depending on complexity and if parts are required, this can be 1-5 working days.

3 – Collect your device

Once any parts have been authorised and your device is repaired, you can collect your Mac. We accept card, cash or bank transfer – you can even pay online before collection.

The Approved Repair Company

Established 2010