bits is an established and recognised company since 2010 Our shop is centrally located in Bournemouth town centre: the company is dedicated to providing the most efficient and reliable Apple Mac, laptop and PC repair service in the area – we excel at what we do.
We were the first local company to introduce upfront fixed pricing bands, ensuring transparency so you knew exactly what you were paying before your device was repaired. Over the past decade, our approach has set the standard, with competitors adopting similar pricing structures, website layouts, and even copying some of our website content word for word! While imitation is a testament to our leadership, we take pride in being the pioneers of transparent, customer-focused service.
We are pleased to be the approved repair company, recommended by both Bournemouth University and Arts University Bournemouth IT departments for over a decade. Both staff and students receive 15% off labour charges.
We do not use ‘technical jargon’, instead we outline the best and most cost effective way of repairing your computer, so that you will be in no doubt about exactly what you will be paying for. Our history of satisfied customers is proof that you can choose us to repair your computer with total confidence. Furthermore, we offer a 1 Year Warranty* on all repairs so you can be confident in choosing us for your repair.
When you contact BITS you will be dealing with friendly, personable and patient engineers who have many years of experience in dealing with every kind of hardware and software issue, covering a wide range of devices, all the way from computers, hard drives, to consoles.
Our ethos is one of honesty and professionalism with the sole aim to solve all your hardware and software troubles, at affordable fixed prices and to have happy and satisfied customers, who will return to use our services again in the future. Our Google Rating is testament to our tens of thousands of satisfied customers over the last 13 years of business.
We are a full member of the Federation of Small Businesses (FSB).
We support Clarity, a local charity that provides employment for blind and disabled people.
Security: Our building is protected by 4K CCTV cameras, recording both video and audio 24/7/365. Our property is alarmed (door sensors, glass break detectors, motion sensors) with Police response, and both CCTV and alarm status can be checked remotely, so our staff can respond and attend the address in minutes in the event of an alarm activation. Our shop is half a mile away from the Police station, allowing a 2 minute response time.
A 360 Interactive view of inside our store
This PS5 was brought in as there was no display on the TV. Come to find out that it was liquid damaged, and a component in the power supply had blown up!
Fortunately, we offer motherboard repair and can even repair power supplies, so this one will be back to the customer in full working order in no time
This PS5 came in for no power. We injected voltage onto the main power line, and then using our thermal camera, found a capacitor glowing - indicating a short circuit. If a shop does not have such specialist tools, they may very well tell you your console is unrepairable - when it really isn`t! #ps5 #boardrepair
Overheating in the PS5 is a common issue caused by a design flaw where the liquid metal used for cooling can shift due to gravity. To properly resolve this, we don’t just replace the liquid metal—we also polish the APU with a specialised compound, ensuring a clean surface for optimal heat transfer before applying the new liquid metal. #ps5 #liquidmetal
This gaming MSI laptop came in with display issues. Unfortunately, MSI are quite poorly built and in this case it was a graphics card failure that was causing the problem. Although the GPU cannot be replaced, we managed to remove the drivers and prevent them from being installed again allowing the customer to use their laptop as normal.
This Mac wasn`t booting to macOS. The WiFi/Bluetooth chipset had failed. Rather than replace the entire chip, we carefully removed the top of the chip by drilling away at the material. (See picture 2 with the image transposed)
We managed to see inside the chip and find the exact capacitor that failed - measuring under 1mm! Again, we used a ultra fine drill to remove it, removing the short.
To our knowledge this process has never been attempted before by any other store.
Better tools, better technicians, better repairs, at bits.
#MacBookRepair #RightToRepair
This is the second time we have now had a customer bring in an iMac repaired by the same competitor - they used hot glue instead of the proper adhesive around the display, and they used an off-brand SSD that failed in less than a year. All the vents are also clogged with dust and weren`t cleaned.
It is unacceptable to fit such low-quality parts for customers who could then lose their data as a result, and use hot glue on such a precisely designed machine.
This Mac was brought in for liquid damage repair. First things first, lets blow out the decades worth of dust clogging up those fans, and replace the thermal paste.
We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim
The Approved Repair Company
