bits is an established and recognised company since 2010 Our shop is centrally located in Bournemouth town centre: the company is dedicated to providing the most efficient and reliable Apple Mac, laptop and PC repair service in the area – we excel at what we do.
We are pleased to be the approved repair company, recommended by both Bournemouth University and Arts University Bournemouth IT departments for over a decade. Both staff and students receive 15% off labour charges.
We do not use ‘technical jargon’, instead we outline the best and most cost effective way of repairing your computer, so that you will be in no doubt about exactly what you will be paying for. Our history of satisfied customers is proof that you can choose us to repair your computer with total confidence. Furthermore, we offer a 1 Year Warranty* on all repairs so you can be confident in choosing us for your repair.
When you contact BITS you will be dealing with friendly, personable and patient engineers who have many years of experience in dealing with every kind of hardware and software issue, covering a wide range of devices, all the way from computers, hard drives, to consoles.
Our ethos is one of honesty and professionalism with the sole aim to solve all your hardware and software troubles, at affordable fixed prices and to have happy and satisfied customers, who will return to use our services again in the future. Our Google Rating is testament to our tens of thousands of satisfied customers over the last 13 years of business.
We are a full member of the Federation of Small Businesses (FSB).
We support Clarity, a local charity that provides employment for blind and disabled people.
Security:Our building is protected by 4K CCTV cameras, recording both video and audio 24/7/365. Our property is alarmed (door sensors, glass break detectors, motion sensors) with Police response, and both CCTV and alarm status can be checked remotely, so our staff can respond and attend the address in minutes in the event of an alarm activation. Our shop is half a mile away from the Police station, allowing a 2 minute response time.
A 360 Interactive view of inside our store
This Mac wasn`t booting to macOS. The WiFi/Bluetooth chipset had failed. Rather than replace the entire chip, we carefully removed the top of the chip by drilling away at the material. (See picture 2 with the image transposed)
We managed to see inside the chip and find the exact capacitor that failed - measuring under 1mm! Again, we used a ultra fine drill to remove it, removing the short.
To our knowledge this process has never been attempted before by any other store.
Better tools, better technicians, better repairs, at bits.
#MacBookRepair #RightToRepair
This is the second time we have now had a customer bring in an iMac repaired by the same competitor - they used hot glue instead of the proper adhesive around the display, and they used an off-brand SSD that failed in less than a year. All the vents are also clogged with dust and weren`t cleaned.
It is unacceptable to fit such low-quality parts for customers who could then lose their data as a result, and use hot glue on such a precisely designed machine.
This Mac was brought in for liquid damage repair. First things first, lets blow out the decades worth of dust clogging up those fans, and replace the thermal paste.
We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim
Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair
This has to be some of the worst corrosion we’ve had this year - it’s not looking great for this customer, but that hasn’t stopped us yet!
Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!
When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth
The Approved Repair Company
