Virus & Malware Removal
Virus, Trojan, Worm, spyware, adware, malware and scam removal service
Recommended by Bournemouth Uni | Established 2010
no booking required • 15% off Labour for Students & Blue Light Card
- Blue screen of death
- Computer running slowly
- Windows taking a long time to load
- Applications that won’t work properly
- Crashing, freezing or not responding
- Web pages taking a long time to start-up
- Nuisance ads, pop-up windows and scams
- Police virus – fake police messages on login
- Browser redirecting to other websites or homepages
- Warning screens / messages appearing when logging in or when browser opened
- Ransomware warning message – files encrypted (CryptoLocker and GameOver Zeus)
£49 Virus / Malware Removal
Tips to keep you safe online:
To keep yourself safe online, the integrated Anti-virus on Windows 10/11 (Windows Security) is sufficient for the vast majority of users. For added security, ESET or Kaspersky are the best options.
We highly recommend against Norton, Total AV, Avast, Avira, McAfee, AVG – these sell you overpriced plans and bundles you do not need – all whilst slowing down your computer, bombarding you with popups and not performing better than the integrated free Antivirus on Windows.
You do NOT need a VPN, often these are actually worse for your privacy as you send your data through a random, unknown internet server that can sell your data.
We recommend using a powerful adblocker, namely uBlock Origin on both Windows and macOS to block malicious pop-ups and adverts online.
You do not need an AntiVirus on macOS. CleanMyMac X is scareware, and we advise against it. It does not provide any useful functions for your Mac.
Our Repair Process
1 - Bring in your device, anytime
You will be quoted exactly the same as on our website - a fixed labour fee. There is no need for us to see your device to quote you, we just need a simple description of the fault.
2 - Receive a call/email update
We will assess your device, and call/email you with an update - or to say your device is repaired. Depending on complexity and if parts are required, this can be 1-5 working days.
3 - Collect your repaired device
Once any parts have been authorised and your device is repaired, you can collect your computer/laptop. We accept card, cash or bank transfer - you can even pay online before collection.
Under the microscope... see what we see!
Alongside are some photos of our latest jobs - all of which were successfully repaired.
Possessing tools like a microscope and thermal camera allow us to conduct repairs to a standard that many shops are not able to, and in the case of Apple Macs - allows us to repair your existing logic board, saving you hundreds of pounds as well as your precious data.
This PS5 was brought in as there was no display on the TV. Come to find out that it was liquid damaged, and a component in the power supply had blown up!
Fortunately, we offer motherboard repair and can even repair power supplies, so this one will be back to the customer in full working order in no time
Nov 8
This PS5 was brought in as there was no display on the TV. Come to find out that it was liquid damaged, and a component in the power supply had blown up!
Fortunately, we offer motherboard repair and can even repair power supplies, so this one will be back to the customer in full working order in no time
This PS5 came in for no power. We injected voltage onto the main power line, and then using our thermal camera, found a capacitor glowing - indicating a short circuit. If a shop does not have such specialist tools, they may very well tell you your console is unrepairable - when it really isn`t! #ps5 #boardrepair
Oct 16
This PS5 came in for no power. We injected voltage onto the main power line, and then using our thermal camera, found a capacitor glowing - indicating a short circuit. If a shop does not have such specialist tools, they may very well tell you your console is unrepairable - when it really isn`t! #ps5 #boardrepair
Overheating in the PS5 is a common issue caused by a design flaw where the liquid metal used for cooling can shift due to gravity. To properly resolve this, we don’t just replace the liquid metal—we also polish the APU with a specialised compound, ensuring a clean surface for optimal heat transfer before applying the new liquid metal. #ps5 #liquidmetal
Oct 16
Overheating in the PS5 is a common issue caused by a design flaw where the liquid metal used for cooling can shift due to gravity. To properly resolve this, we don’t just replace the liquid metal—we also polish the APU with a specialised compound, ensuring a clean surface for optimal heat transfer before applying the new liquid metal. #ps5 #liquidmetal
This gaming MSI laptop came in with display issues. Unfortunately, MSI are quite poorly built and in this case it was a graphics card failure that was causing the problem. Although the GPU cannot be replaced, we managed to remove the drivers and prevent them from being installed again allowing the customer to use their laptop as normal.
Aug 16
This gaming MSI laptop came in with display issues. Unfortunately, MSI are quite poorly built and in this case it was a graphics card failure that was causing the problem. Although the GPU cannot be replaced, we managed to remove the drivers and prevent them from being installed again allowing the customer to use their laptop as normal.
This Mac wasn`t booting to macOS. The WiFi/Bluetooth chipset had failed. Rather than replace the entire chip, we carefully removed the top of the chip by drilling away at the material. (See picture 2 with the image transposed)
We managed to see inside the chip and find the exact capacitor that failed - measuring under 1mm! Again, we used a ultra fine drill to remove it, removing the short.
To our knowledge this process has never been attempted before by any other store.
Better tools, better technicians, better repairs, at bits.
#MacBookRepair #RightToRepair
Jul 13
This Mac wasn`t booting to macOS. The WiFi/Bluetooth chipset had failed. Rather than replace the entire chip, we carefully removed the top of the chip by drilling away at the material. (See picture 2 with the image transposed)
We managed to see inside the chip and find the exact capacitor that failed - measuring under 1mm! Again, we used a ultra fine drill to remove it, removing the short.
To our knowledge this process has never been attempted before by any other store.
Better tools, better technicians, better repairs, at bits.
#MacBookRepair #RightToRepair
This is the second time we have now had a customer bring in an iMac repaired by the same competitor - they used hot glue instead of the proper adhesive around the display, and they used an off-brand SSD that failed in less than a year. All the vents are also clogged with dust and weren`t cleaned.
It is unacceptable to fit such low-quality parts for customers who could then lose their data as a result, and use hot glue on such a precisely designed machine.
Apr 30
This is the second time we have now had a customer bring in an iMac repaired by the same competitor - they used hot glue instead of the proper adhesive around the display, and they used an off-brand SSD that failed in less than a year. All the vents are also clogged with dust and weren`t cleaned.
It is unacceptable to fit such low-quality parts for customers who could then lose their data as a result, and use hot glue on such a precisely designed machine.
This Mac was brought in for liquid damage repair. First things first, lets blow out the decades worth of dust clogging up those fans, and replace the thermal paste.
Apr 27
This Mac was brought in for liquid damage repair. First things first, lets blow out the decades worth of dust clogging up those fans, and replace the thermal paste.
We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim
Apr 27
We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim
Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair
Nov 4
Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair
Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!
When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
Aug 19
Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!
When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth
Jun 28
Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth
This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair
Jun 7
This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair
This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth
Jun 7
This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth
We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.
16" models also coming soon...
#righttorepair #MacBookRepair #macbookpro
Jun 6
We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.
16" models also coming soon...
#righttorepair #MacBookRepair #macbookpro
Another MacBook with liquid damage bites the dust. Our technician inspects it under a microscope while conducting measurements to check for faults. #righttorepair #MacBookRepair
Apr 15
Another MacBook with liquid damage bites the dust. Our technician inspects it under a microscope while conducting measurements to check for faults. #righttorepair #MacBookRepair
This Mac was liquid damage and used for a year after, causing severe corrosion and liquid damage. After a specialist ultrasonic clean, it looks like new.
Now, it is under the microscope for a component-level repair. #righttorepair #waterdamage #MacBookRepair
Apr 13
This Mac was liquid damage and used for a year after, causing severe corrosion and liquid damage. After a specialist ultrasonic clean, it looks like new.
Now, it is under the microscope for a component-level repair. #righttorepair #waterdamage #MacBookRepair
This PS5 came in for a flickering screen. On this occasion, the HDMI port was OK, but the motherboard was damaged, and the tracks to the port were all ripped off.
Thanks to our #Amscope #microscope we are able to repair these fine tracks that are under 1mm in width each!
Mar 16
This PS5 came in for a flickering screen. On this occasion, the HDMI port was OK, but the motherboard was damaged, and the tracks to the port were all ripped off.
Thanks to our #Amscope #microscope we are able to repair these fine tracks that are under 1mm in width each!
#Xbox crashing or overheating?
We fix those too! This Xbox is having an internal clean, and replacement hard drive due to the original failing.
Mar 8
#Xbox crashing or overheating?
We fix those too! This Xbox is having an internal clean, and replacement hard drive due to the original failing.
The Approved Repair Company
