Virus & Malware Removal

Virus, Trojan, Worm, spyware, adware, malware and scam removal service

Recommended by Bournemouth Uni | Established 2010

 no booking required • 15% off Labour for Students & Blue Light Card

  • Blue screen of death
  • Computer running slowly
  • Windows taking a long time to load
  • Applications that won’t work properly
  • Crashing, freezing or not responding
  • Web pages taking a long time to start-up
  • Nuisance ads, pop-up windows and scams
  • Police virus – fake police messages on login
  • Browser redirecting to other websites or homepages
  • Warning screens / messages appearing when logging in or when browser opened
  • Ransomware warning message – files encrypted (CryptoLocker and GameOver Zeus)

£49 Virus / Malware Removal

Tips to keep you safe online:

To keep yourself safe online, the integrated Anti-virus on Windows 10/11 (Windows Security) is sufficient for the vast majority of users. For added security, ESET or Kaspersky are the best options.

We highly recommend against Norton, Total AV, Avast, Avira, McAfee, AVG – these sell you overpriced plans and bundles you do not need – all whilst slowing down your computer, bombarding you with popups and not performing better than the integrated free Antivirus on Windows.

You do NOT need a VPN, often these are actually worse for your privacy as you send your data through a random, unknown internet server that can sell your data.

 

We recommend using a powerful adblocker, namely uBlock Origin on both Windows and macOS to block malicious pop-ups and adverts online.

You do not need an AntiVirus on macOS. CleanMyMac X is scareware, and we advise against it. It does not provide any useful functions for your Mac.

Our Repair Process

1 - Bring in your device, anytime

You will be quoted exactly the same as on our website - a fixed labour fee. There is no need for us to see your device to quote you, we just need a simple description of the fault.

2 - Receive a call/email update

We will assess your device, and call/email you with an update - or to say your device is repaired. Depending on complexity and if parts are required, this can be 1-5 working days.

3 - Collect your repaired device

Once any parts have been authorised and your device is repaired, you can collect your computer/laptop. We accept card, cash or bank transfer - you can even pay online before collection.

Under the microscope... see what we see!

Alongside are some photos of our latest jobs - all of which were successfully repaired.

Possessing tools like a microscope and thermal camera allow us to conduct repairs to a standard that many shops are not able to, and in the case of Apple Macs - allows us to repair your existing logic board, saving you hundreds of pounds as well as your precious data.

We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim

We repaired a PS5 Slim today for a replacement HDMI port. The connector was really badly damaged - nevertheless, we managed to replace it and get this console back up and running. #ps5 #ps5slim ...

Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair

Our laminar flow hood filters the surrounding air to such a degree that it can be used for forensic DNA analysis! This allows us to refurbish MacBook screens to the highest standard, without letting in dust from ambient surroundings. #macbookrepair ...

This has to be some of the worst corrosion we’ve had this year - it’s not looking great for this customer, but that hasn’t stopped us yet!

This has to be some of the worst corrosion we’ve had this year - it’s not looking great for this customer, but that hasn’t stopped us yet! ...

Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.

Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!

When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
...

Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth

Another MacBook Air M2 screen is successfully repaired. This one suffered from liquid damage, so we replaced the backlight sheets and LCD, and it now looks as good as new. #MacBookRepair #RightToRepair #MacScreenRepair #Bournemouth ...

Now offering Nationwide MacBook Pro 14"/16" M1/M2 Screen Repair #apple #righttorepair #macrepair #macbookrepair

Now offering Nationwide MacBook Pro 14"/16" M1/M2 Screen Repair #apple #righttorepair #macrepair #macbookrepair ...

This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair

This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair ...

This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth

This PS5 came in due to randomly turning off. Like many we have seen, in some cases, standing up the console causes the liquid metal to drip down over time, and cause air gaps between the processor and heatsink. Another easy fix for the bits team. #repair #bournemouth ...

We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.16" models also coming soon...#righttorepair #MacBookRepair #macbookpro

We now offer screen replacements for 14" M1 MacBook Pro models! £399 for walk-in repairs, or £419 for UK nationwide repairs.

16" models also coming soon...

#righttorepair #MacBookRepair #macbookpro
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Another MacBook with liquid damage bites the dust. Our technician inspects it under a microscope while conducting measurements to check for faults. #righttorepair #MacBookRepair

Another MacBook with liquid damage bites the dust. Our technician inspects it under a microscope while conducting measurements to check for faults. #righttorepair #MacBookRepair ...

This Mac was liquid damage and used for a year after, causing severe corrosion and liquid damage. After a specialist ultrasonic clean, it looks like new.
Now, it is under the microscope for a component-level repair. #righttorepair #waterdamage #MacBookRepair

This Mac was liquid damage and used for a year after, causing severe corrosion and liquid damage. After a specialist ultrasonic clean, it looks like new.
Now, it is under the microscope for a component-level repair. #righttorepair #waterdamage #MacBookRepair
...

This PS5 came in for a flickering screen. On this occasion, the HDMI port was OK, but the motherboard was damaged, and the tracks to the port were all ripped off.Thanks to our #Amscope #microscope we are able to repair these fine tracks that are under 1mm in width each!

This PS5 came in for a flickering screen. On this occasion, the HDMI port was OK, but the motherboard was damaged, and the tracks to the port were all ripped off.

Thanks to our #Amscope #microscope we are able to repair these fine tracks that are under 1mm in width each!
...

#Xbox crashing or overheating?
We fix those too! This Xbox is having an internal clean, and replacement hard drive due to the original failing.

#Xbox crashing or overheating?
We fix those too! This Xbox is having an internal clean, and replacement hard drive due to the original failing.
...

Using our specialist thermal imaging camera, we can search for short circuits invisible to the naked eye.In this case, the customer lost their data due to a design flaw on the A1990 MacBook Pro, which electrocuted the SSD storage chips 😢 #MacBookRepair

Using our specialist thermal imaging camera, we can search for short circuits invisible to the naked eye.

In this case, the customer lost their data due to a design flaw on the A1990 MacBook Pro, which electrocuted the SSD storage chips 😢 #MacBookRepair
...

This MacBook Pro 2012 model had a cup of water spilled on it, and the customer kept using it causing severe corrosion.Despite being classed as a 'vintage' model this MacBook was cleaned and fixed up in no time and back in the customer's hands 🙂

This MacBook Pro 2012 model had a cup of water spilled on it, and the customer kept using it causing severe corrosion.

Despite being classed as a `vintage` model this MacBook was cleaned and fixed up in no time and back in the customer`s hands 🙂
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This is by far the worst MacBook we've ever seen - poor thing! It was run over by a car and left outdoors in severe rain after the customer lost it.Challenge accepted.

This is by far the worst MacBook we`ve ever seen - poor thing! It was run over by a car and left outdoors in severe rain after the customer lost it.

Challenge accepted.
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This sad MacBook Air M2 was liquid-damaged a month after release and no longer powered on 😢 The customer had no Apple Care and had #bournemouthuniversity work on it.It was successfully repaired and back in the customer's hands a few days later! #MacBookRepair

This sad MacBook Air M2 was liquid-damaged a month after release and no longer powered on 😢 The customer had no Apple Care and had #bournemouthuniversity work on it.

It was successfully repaired and back in the customer`s hands a few days later! #MacBookRepair
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The Approved Repair Company


Established 2010