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117 Old Christchurch Rd, Bournemouth Centre, BH1 1EP

MacBook Screen Repair

UK Mail-in/Postal Repair Service

Genuine MacBook Screens – Same Quality, Fraction of the Price

Recommended by Bournemouth Uni | Established 2010 | Fixing Macs since their inception in 2006 | Rated 4.7 Stars on Google

Specialist Technicians: Over 14 years of MacBook repair experience
Eco-Friendly: LCD-only replacements to reduce e-waste and cost
Affordable Pricing: Save up to 50% compared to Apple’s prices

5 DaysAverage Turnaround Time

FREERoyal Mail Special Delivery

1 YearRepair Guarantee on Display

13-inch MacBook Pro Models (Apple Silicon – M1 & M2)
A2338 M1 screen replacement£289 total
A2338 M2 screen replacement£289 total
13-inch MacBook Pro Models (Intel, 2016 – 2020)
A1706 2016 & A1708 2017 screen replacement£279 total
A1989 2018, A2159 2019 & A2251 A2289 2020 screen replacement£289 total

Both 14″ and 16″ models are of stock and unavailable until Mid-August

14-inch MacBook Pro Models (Apple Silicon – M1, M2, Pro & Max)
A2442 M1 Pro & M1 Max 2021 screen replacement£459 total
A2779 M2 Pro & M2 Max 2023 screen replacement£499 total
A2918/A2992 M3, M3 Pro & M3 Max 2023 screen replacement£549 total (Out of stock, contact for info)
16-inch MacBook Pro Models (Apple Silicon – M1, M2, Pro & Max)
A2485 M1 Pro & M1 Max 2021 screen replacement£459 total
A2780 M2 Pro & M2 Max 2023 screen replacement£539 total

We transfer the original calibration across to the new display, so your Mac will work as it did before the screen damage. There will be no shadows/display artifacts on your new display. T&C’s apply – Click to read more*

If you have any of the models above, and there is no display, despite no accidental damage (no cracks, liquid etc) please contact us first.

MacBook Air (Apple Silicon)
A2337 M1 13-inch screen replacement£249 total
A2681 M2 13-inch screen replacement£269 total
A2941 M2 15-inch screen replacement£359 total
MacBook Air Models (Retina Intel 2018-2020)
A1932 2018, A1932 2019 & A2179 2020 screen replacement£229 total

Find your model below along with the cost of repair, alternatively, browse our full price list above

MacBook Air 13″ M1
Screen Repair

  • £249 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Air 13″ M2
Screen Repair

  • £269 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Air 15″ M2
Screen Repair

  • £359 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 13″ 2016-2017
Screen Repair

  • £279 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 13″ 2018-2020
Screen Repair

  • £289 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 13″ M1
Screen Repair

  • £289 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 13″ M2
Screen Repair

  • £289 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 14″ 2021
Screen Repair

  • £459 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 14″ 2023
Screen Repair

  • £499 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 16″ 2021
Screen Repair

  • £459 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Pro 16″ 2023
Screen Repair

  • £539 total inc. postage
  • Genuine Screen with 1 Year Guarantee

MacBook Air 13″ 2018-2020
Screen Repair

  • £229 total inc. postage
  • Genuine Screen with 1 Year Guarantee

Book in a Mail-in MacBook Screen Repair

How the process works

1 - Booking

Using our booking form, you can book your Mac in for a repair with us. Package your Mac safely, and your device will be collected through Royal Mail Special Delivery on your chosen day, insured to £750.

2 - Repair

Once your Mac arrives at our store, it is assessed for any damage and diagnosed, before being repaired as agreed. Your Mac will also be throughly cleaned inside of all dust and particulates.

3 - Test & Return

After the repair is successfully completed, your Mac is tested to ensure all issues have been resolved. After your Mac passes testing, it is packaged, and returned via Royal Mail Special Delivery.

Unlike most repair stores, you will not lose any functionality such as True Tone, as we preserve your original sensors, backlight, top lid /chassis etcetera. We use genuine screens produced by LG, who supply Apple’s factories. Therefore the display quality will be exactly the same as your original display.

We perform MacBook screen repair under a forensic grade laminar flow hood (AirScience – as seen on BBC’s Forensics: The Real CSI) to prevent dust ingress from our work space – paired in combination with forensic suits and KN95 masks, this means we can replace your MacBook’s LCD panel to the highest standard.

Furthermore, we use medical latex gloves to prevent skin oils contaminating your backlight sheets, in order to provide the highest quality screen repair possible outside of a replacement top assembly.

A number of companies have now started employing an LCD only replacement method – be sure to ask whether they have invested in such tools that allow them to correctly perform such a repair to a sufficient standard.

Our fixed cost Mac screen repair includes:

  • Labour
  • Replacement LG (Genuine Apple) LCD Screen
  • VAT
  • 1 Year Guarantee
  • Diagnostics, Assessment & Repair
  • Collection & Delivery with Royal Mail Special Delivery
  • £750 Transit Insurance (Optional £1000 & £2,500 coverage available)

The Approved Repair Company


Established 2010

Apple MacBook screen repair specialist

In-house technicians with years of experience in Macbook screen repair

Our MacBook screen repair technicians have many years of experience repairing and replacing many different models. MacBook screen repair service for cracked, broken, flickering, smashed, dead pixels, damaged or bleeding (black backgrounds – internal liquid leaking out).

Unlike most stores, we refurbish your existing display assembly, preserving the genuine Apple FaceTime HD camera, sensors, backlight, hinges and aluminium lid – offering the best quality of repair, at the best value possible. As we use the same LG displays your MacBook would have originally come with, our solution has better colour accuracy and brightness than third party displays, despite being a similar cost, and much less than Apples repair cost.

This not only results in lower costs, but a more sustainable, environmentally friendly, yet higher quality repair.

Frequently Asked Questions

The MacBook Repair Process

We are approved and trusted by Bournemouth University, Arts University Bournemouth and Bournemouth & Poole College – IT services at all 3 universities direct students and staff to us for repairs, as well as having our flyers and posters on display.

We are a VAT registered Limited company, having been in business since 2010, and we have been located on Bournemouth High Street since 2013 – you can rest assured your Mac will be in good hands, and our excellent reviews are testament to our service. We have repaired thousands of Apple Macs in over a decade of business – as Mac users ourselves, we understand that premium products call for a premium standard of repair by qualified, experienced technicians that understand the level of engineering within. We never outsource, all repairs are done by our own staff, within our own store.

All your information is handled in accordance with GDPR and the Data Protection Act – we have no access to any of your information/data on your Mac during the repair – it is physically impossible without your password. To permit us to test your Mac post-repair, we ask you enable a guest account which provides us with no access to any of your data, only a Safari browser window.

We offer a 12 Month Warranty that covers the replacement screen and our workmanship – as opposed to the 90 days Apple offers with repairs. We only replace the LCD which means you keep True Tone functionality, Auto Brightness, and the original Apple lid (hinges, chassis, camera, sensors).

We re-invest our profits into our service to offer customers the best repairs possible – we possess tools you will not find in an Apple Store; namely thermal cameras, high end microscopes, soldering stations, Wera screwdrivers, schematic software and our latest investment is a forensic grade laminar flow hood to prevent dust ingress from ambient surroundings whilst repairing your screen.

Security wise, our building is protected by 4K CCTV cameras, recording both video and audio 24/7/365. Our property is alarmed (door sensors, glass break detectors, motion sensors) with remote alarm monitoring, and both CCTV and alarm status can be checked remotely, so our staff can respond and attend the address in minutes in the event of an alarm activation. Our shop is half a mile away from the Police station, allowing a 2 minute response time.

See our About us page for more.

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We are proud to be an independent repair store. This independence allows us to offer a variety of repairs that authorised Apple service providers do not, whilst maintaining the same level of quality you would expect to see on a Mac. Our specialized services include LCD-only screen repairs, logic board repairs, data recovery, battery replacements, and more.

We use genuine LG displays—the same manufacturer Apple uses—ensuring you receive the same display quality. Our approach is to repair only what’s necessary, rather than replacing the entire display assembly, which keeps costs down and reduces waste.

When you send your MacBook to Apple for screen repair, they replace the entire top display assembly, often costing £600 or more. In contrast, we replace only the damaged parts, preserving as much of the original components as possible. This method not only saves you money but also supports a more sustainable approach to repairs.

Our technicians are highly trained and equipped with advanced tools, such as soldering stations, microscopes, and hot air rework stations. They perform complex repairs that go beyond what Apple Stores and repair depots offer, including detailed logic board repairs and the replacement of specific components that Apple stores do not stock.

Choosing our independent service means you benefit from expert repairs that you cannot find in an Apple Store, significant cost savings, and a commitment to sustainability.

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Yes, as we must remove the bottom cover of your MacBook to replace the display, we will also clean the insides of all dust and contaminates using high pressure air at no extra cost, in order to restore thermal performance and improve cooling.

If you would also like your thermal compound replaced, this can be done for an additional fee.

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We specialise in replacing only the LCD of your MacBook, preserving the rest of the top assembly. This method is cost-effective, environmentally friendly, and ensures superior display quality compared to third-party options. We use genuine LG displays, the same supplier Apple uses for their Mac screens, ensuring our screens match the original in resolution and pixel density. Contrary to popular belief, Apple do not manufacture MacBooks, they design them, and other companies then manufacture and assemble them (LG, Sharp, Foxconn etc).

By choosing our service, you retain your original Apple aluminum chassis, hinges, FaceTime camera, ambient light sensor, and backlight LEDs & diffusion sheets. This maintains the high quality of colors, brightness, camera performance, and overall build quality, which third-party displays cannot match.

Advantages of our service against other third party stores include:

  • Genuine LG (Apple) LCD Screens
  • Original chassis & hinges – third party screens can have weak hinges that cause the display to feel loose or floppy
  • Original Apple backlight with higher CRI for accurate colors
  • Preserved original FaceTime camera and ambient light sensor – this also means you keep True Tone
  • Cost savings, sometimes up to half of Apple’s charges

The only downsides to this method are:

  • Existing damage to your chassis will remain – we do not replace the aluminium chassis/top lid of your display, only the actual LCD panel you look at.
  • Liquid damage may increase costs due to necessary replacements of backlight sheets or LEDs.
  • MacBooks are manufactured in very expensive dust-free factories by robots. Despite using a lab grade laminar flow hood, there is a chance that some dust particles might be visible between the screen panel and the backlight sheets after replacement. While we use utmost care to minimise this, it is not entirely avoidable. Typically, such dust is not visible from normal reading distance, only if you are extremely up close and looking for these particles.
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There are two chips/ICs that are programmed to the screen, these are soldered to the display board, which is hidden behind the LCD panel.

  • The 16″ model does not require calibration, it will have no shadows on the display.
  • The 14″ model requires the chip moved across, otherwise you will have shadows. Our pricing includes the transfer of this chip from your broken screen, to the new one.
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Yes, your screen will work exactly as it did before, you will lose no functionality

Once your Mac arrives at our store, Royal Mail will email you a confirmation, so you know it has arrived with us. Your Mac will be booked in, tested, and then repaired (please check the top of the page for an up to date average turnaround time). After repair, it is tested again to ensure everything works as it should.

After the repair is complete, you will receive an email to pay the total cost of repair as listed on our website through Stripe (a PayPal company). After payment is received, your Mac is safely packaged, and then returned to you, again with Royal Mail Special Delivery. You will receive an email and SMS from Royal Mail on the day of delivery.

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Adding a Guest account is the best option to allow us to fully test the display after repair, whilst maintaining data security.

Enabling your Mac’s Guest Account is recommended to allow us to thoroughly test your Mac post repair. This won’t allow us access to any of your information/data which is encrypted, but allows us to test the display performance and quality, to ensure it meets our standards. Simply Open System Preferences, and select Users and Groups, select Guest User, and tick the box for “Allow guests to log in to this computer”.

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If you are unsure whether you have any damage other than to your screen, please contact us (Email or WhatsApp) with photos of your screen and top lid so we can assess the damage.

  • If your bezel (the black strip beneath the display) is cracked and requires replacement, this incurs an additional £20 fee – we do not stock bezels for all models, so this may cause a delay.

If you have any warping or damage to your display chassis/lid, please note:

  • 13″ MacBook Pro / Air M1 – If any part of your top assembly (i.e. Backlight, Aluminium top lid), other than the LCD screen itself is damaged (excluding superficial damage such as scratches or scrapes), then your screen is still repairable, but for an additional £49 charge for the replacement top assembly/chassis. If this is applicable, a member of staff will contact you first.
  • 14″/16″ MacBook Pro & MacBook Air M2 – If any part of your top assembly (i.e. Backlight, Aluminium top lid), other than the LCD screen itself is damaged (excluding superficial damage such as scratches or scrapes), then your screen is still repairable, but we must replace the entire top lid/display assembly (we will source a new genuine display from Apple). If this is applicable, a member of staff will contact you first.
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We provide all types of repairs for Apple MacBooks, simply select either Screen Repair, or general Mac Repair from our ‘Nationwide’ button up top.
All prices are listed on our website, and for screens, the total cost is listed above so you know exactly what you are paying. If you have issues other than a screen, please contact us and we would be happy to provide an indication of cost.

We do not require any deposit or upfront payment.

After you make a booking for your repair, package your Mac safely in a plain box, wrapped in bubble wrap, and Royal Mail will collect on your chosen day – they will bring the label with them. Alternatively, please let us know if you would prefer to drop it off to a Post Office yourself. As the label contains your details, there is no need to put anything in the box other than your Mac. Please do not send any accessories.

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Pricing

Traditionally, the entire top/display assembly would be replaced if you broke your screen. This is much like replacing an entire wheel, instead of the tyre when having a puncture.

We replace only the bit you’ve broken – the LCD screen. By not replacing unnecessary parts, we are able to offer a cheap MacBook screen repair, whilst not sacrificing the quality of the screen.

This type of repair also means we don’t replace your camera, sensors and hinges with a lower quality third party option.

We regularly compare our prices to competitors, and we believe we offer some of the best prices in the UK for Mac screen replacement.

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No – the price you see is the price you pay in total, all costs include VAT, Labour, Parts, Collection & Delivery and Warranty. The only time the cost would be higher than what you see on our website is if:

  • Your display is liquid damaged, and thus needs either a new backlight, backlight sheets or FaceTime camera – if this is the case
  • Your chassis is severely bent/damaged meaning the new screen cannot be fitted correctly. (Please see ‘What if my lid is damaged or dented?’ under the Repair Process category above. Some dents/scrapes are normal and will not impede our repair process.
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Once we complete your repair, an invoice is sent to your email which allows you to make payment via card – debit or credit, Apple and Google Pay, Amex included. Payments are handled via Stripe, a PayPal company. All financial details are handled by Stripe, we do not process any of your financial information.

We do not accept card payments over the phone, cheque nor bank transfer.

Unfortunately not, sorry. If you are a trade customer you are more than welcome to send a device to us, but we do not offer a white label option, or any discounts regardless of quantity or frequency of repair – we prioritise offering our service direct to end users, with no middle man.

If you are sending a customers device to us, please ensure they are aware where their Mac is going, as we cannot discuss a repair with anyone other than the named persons on the email and phone number provided.

Unfortunately not – without seeing your Mac, we cannot provide a formal quote, as we can only quote for what damage you have disclosed. The price on our website is fixed (assuming you do not have liquid damage, warping/bends/severe dents to your top lid, as this would cost £49 extra for most models), or a broken bezel (£20 extra).

After making payment you will receive a receipt that you can submit to claim back the cost of repair on insurance, or through your employer etcetera. The onus is on you to check that you can claim back the cost, as your insurance company may or may not cover it.

Unfortunately we do not offer any financing options. Payment is due once the Mac is repaired, before it is posted. If payment is not received, we cannot post your Mac.

Our MacBook screen replacement are fixed cost, with all prices listed above. Repair starts from £239 and is on average 40-50% cheaper than Apple.

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We replace JUST the LCD (liquid crystal display) that is actually cracked, and leave the other components that are unaffected by a damaged screen (hinges, backlight, iSight camera, ambient light sensor). This allows us to keep our prices low, whilst providing a high quality of repair. This is especially important for the newer Mini LED models as it preserves the original Apple backlight allowing for a high quality image. It also means the aluminium chassis and hinges are genuine Apple; third party hinges tend to either be too loose or stiff.

We continuously monitor the pricing of our competitors to ensure we charge below the average market cost, to provide value for money for our customers. Despite being better value and cheaper than most providers, the quality of display repair is also significantly higher than third party displays.

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Collection, Delivery & Insurance

Royal Mail are one of, if not the best postal service in the UK – when selecting a courier to use for our nationwide service, price was not a concern, only reliability and convenience for our customers.

We have never had a package lost, stolen or damaged in transit whilst using Royal Mail, and so we are pleased to select them for our repair service.
Nevertheless, we use their Special Delivery by 1pm service, which is insured to £750 – for extra coverage, you can also select £1000 and £2,500 insurance for an additional fee. The box you send your Mac in must not reveal the contents, as this voids the insurance.

You will receive both an email and SMS on the day of delivery, normally with a time slot, so you can rest assured your Mac will be just as safe as if you were walking into our store.

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Once your Mac arrives at our store, Royal Mail will email you a confirmation of delivery with a photo and GPS coordinates/map. Once your Mac is due to arrive back to your address, you will receive an email from Royal Mail on the day of delivery.
We normally post Macs on the same working day after receiving payment.

Your Mac will be collected by Royal Mail and posted to our shop address at 117 Old Christchurch Road, Bournemouth, BH1 1EP. On arrival, a member of staff will inspect your Mac, to ensure there are no bends or warping to the display assembly that would hinder the repair. The serial number and Mac details are recorded against your name and contact details to ensure we have a chain of custody for your MacBook, and your Mac is placed in a marked box, ready to be repaired.

Your Mac will be repaired on-site – we never outsource, before being posted back to your home address that it was initially collected from.

Our building is protected by 4K CCTV cameras equipped with night vision, recording both video and audio 24/7/365. Our shop is ADT alarmed (door sensors, glass break detectors, motion sensors) with Police response, and both CCTV and alarm status can be checked remotely, so our staff can respond and attend the address in minutes in the event of an alarm activation – every alarm activation is thoroughly vetted by checking our CCTV as well as audio feed, and attending in the first instance to ensure there is no break-in. Our shop is half a mile away from Bournemouth Police station staffed by response officers, so you can rest assured your Mac is safe and sound.

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Contact us – we can send you a cardboard box, with sufficient bubble wrap to surround your Mac, all you will need is parcel tape/sellotape to seal the box. No label is required as your postie will bring one on your chosen collection day. This will come at no additional charge to yourself.

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As Royal Mail do not bring packaging, you will need to safely package your Mac. Use a plain cardboard box, ensure there is nothing to suggest there is a Mac inside (for insurance purposes, this is a request from Royal Mail themselves). Use a few cm of bubblewrap each side, so that if you close the box and shake it, there is no movement inside – if there is movement, add more bubble wrap, so it does not get damaged during shipping. The limit for the box is 450mm x 350mm x 160mm, and 2KG in total, which should cover all models of MacBook (but this is dependant on the box you select).

In summary, you will need a cardboard box, bubble wrap, and sellotape – no need for a label, as your postie will bring one on your chosen collection day.

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Warranty

MacBook screens, like any other display, do not crack spontaneously. They require some form of physical force or impact for cracks to appear.
Glass, by its nature, cannot break without an external force or stress applied to it. Its molecular structure and composition prevents it from spontaneously shattering or breaking without any external influence – rapid pressure changes, impact, or rapid temperature changes. There are exceptions for tempered glass which you might find in car windows, house windows, cookware etcetera – but it is impossible for a LCD display to crack by itself; this would violate the laws of physics.

It’s important to note that cracks resulting from such external factors are not covered by warranty, which covers manufacturing defects and workmanship flaws, rather than damages caused by external forces.

Once your Mac is repaired, the screen will not be inherently weaker than other displays – taking good care of your device is paramount, if your Mac is not handled carefully and kept clean, you carry a risk of breaking it again.

We ask customers to treat their Mac with care, as the vast majority of customers trying to claim on warranty are people that have cracked their screens again. For clarity, under no circumstance will bits entertain any warranty claim where we have determined the display has any fractures or cracks, regardless of location nor size.

We offer a 12 month warranty on all repairs – the warranty covers the repaired component only, and not the entire device. We do not remove any components (other than the back cover and Wi-Fi antenna) to access the display. Therefore the warranty does not cover any component other than the display.

We do not cover any accidental damage, as the warranty is not equivalent to insurance.

If your screen stops working within 12 months of our repair, please contact our team in the first instance. With Mac Screens, we ask you send a clear photo of the entire display, to verify there is no damage. If there are no obvious cracks to the screen, then we can arrange for a collection on your preferred day.

Once your Mac arrives at our store, we inspect it to verify there is no damage or cracks. In cases of screen replacement, this can include removing the LCD to make sure there are no cracks around the very edge of the screen, beneath the black bezel area.

Cracks:
There has been recent media coverage of consumers claiming their MacBook screens have cracked by themselves – it is physically impossible for a screen to crack by itself. A screen crack is always the result of physical pressure applied to the display. We use panels direct from LG and Sharp that are no weaker than your Mac screen will have been before it broke; in other words our screens are no more susceptible to damage than your original display would have been.

If you have a crack on your display, this will unfortunately render your warranty void as it is not equivalent to insurance.

We highly recommend against any cases, screen protectors, keyboard covers, camera covers as we have had numerous Macs sent in with broken screens, as a result of these.

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