Laptop, PC & Computer Repairs
Bournemouth, Poole & Christchurch
Bournemouth Computer Repairs
Laptop Repairs Bournemouth
PC Repair Bournemouth
Lenovo • Samsung • HP • Dell • Microsoft Surface • Acer • ASUS • MSI • Alienware • Dynabook • Toshiba • PCSpecialist • Huawei • Razer
Recommended by Bournemouth Uni | Established 2010
Fixed Labour Fee • no booking required • 1 Year Guarantee • 15% off Labour for Students & Blue Light Card
Mac Repairs
Repairs, Services & Upgrades
Nationwide Mail-in / Postal MacBook Repair
Apple M1 & M2 & M3 • Intel • MacBook Pro • MacBook Air • MacBook • Mac Mini
Recommended by Bournemouth Uni | Established 2010
Get a Quick Free Estimate
Describe your device and issue, and we'll provide a free estimate based on similar past repairs (as well as our fixed labour fee), so you know exactly what to expect. For fixed-price repairs like screen replacements, we'll give you a total cost where possible.
In most cases, you'll hear back within the hour!
£49Fixed labour fee – excludes parts, if required • No upfront payment required
Windows & Software Issues
- Virus Removal
- Internet, wireless or connectivity issues
- Windows operating system re-installation
- Blue screen of death / error codes / error messages
- Data backup ○ Data transfer. You can also see the data recovery page. (Moving files only, any data migration including program data such as Outlook, is £99)
- Windows login password removal, recovery or reset
- Windows issues: software issues ○ pop-up error messages ○ login error message ○ profile or user account issues…
- Start-up issues: not loading / booting up ○ freezing during startup ○ Windows updates issues ○ No bootable devices found ○ blank screen with cursor…
Hardware Issues
- Hard drive replacement including Windows installation / upgrade
- Hinge repair / replacement (repair of both sides falls under Band B)
- Webcam not working
- Sound / speaker not working
- Touchpad / buttons not working
- Laptop screen repair / replacement
- Upgrading hardware (i.e. fitting new graphics card, or CPU, or SSD), including on custom PCs
- Battery replacement (battery not holding charge), for any other power issues please refer to Band B
- Damage report for an insurance claim (payment refunded if we carry out the repair)
Performance Issues
- Running slowly / crashing / freezing or not responding
- Full internal clean/service (for overheating / loud fan noise). High pressure air is used to clean out the interior of your device including fans, restoring performance, and keeping the motherboard clean. If necessary, thermal paste will be replaced with Arctic MX-4 thermal grease.
£79 Fixed labour fee – excludes parts, if required • No upfront payment required
- Beeping on startup
- Laptop keyboard replacement
- Graphics Chip GPU repair (reflow)
- Motherboard (mainboard) repair / replacement
- BIOS / CMOS password reset / recovery / removal
- A dropped / smashed laptop, notebook or netbook (multiple repairs)
- Custom built desktop PC (You are welcome to supply your own parts if needed)
- Liquid spillage / damage: Call asap. Time is of the essence and the longer you wait, the more damage the liquid spill can inflict (corrosion, etc.)
- Ports issues – Broken USB / USB Type C port ○ Broken audio jack ○ Broken LAN (Ethernet/Internet) port ○ Broken / wobbly laptop power socket (DC jack power pin connector)
- Display issues – Flickering ○ Distortion ○ No display ○ No backlight ○ Dim/dark screen ○ Blank/black screen ○ Coloured bars/lines on screen
- Power issues – keeps shutting down ○ Continuously restarting ○ Randomly switching off ○ Power supply/charger issues ○ Battery not charging ○ Laptop, computer or PC not turning on
Unlike traditional charging ports, with USB C, in some cases the motherboard ‘tracks’ are ripped off due to the port being forced in, and the motherboard needs repair. In these cases, there is an additional fee of up to £49 to cover the additional work, but you will be informed first. On Huawei models we charge £148 total, as the poor engineering means that in most cases the motherboard also gets damaged.
Technicians with years of experience
Our in-house computer repair technicians have many years of experience repairing many different makes and models of computers, laptops, netbooks & PCs.
We differ from many other laptop and pc repair companies, as we perform repairs down to a component level using micro-soldering under a microscope to give you the best repair price.
If you are experiencing any problems that are not listed below, please contact us and we will be happy to assist you and provide a quote.
We will give you free honest advice as to what your repair options are and how much it will cost.
Our fixed fee includes:
All our repairs fall within fixed pricing bands, which also include:
- VAT
- 1 Year Guarantee
- Diagnostics, Assessment & Repair
All our repairs fall under a fixed labour fee, so you know exactly what you are paying before you even walk into our store or contact us.
You can self-quote by finding your issue, under one of our four pricing bands adjacent – or contact our team with a description of your fault, for advice, guidance and a quote.
- Priority Assessment (£20) – Have your PC assessed within 24 hours – or same day where possible. While repairs are done in order, this service ensures a swift diagnosis, allowing us to begin the process without delay, particularly where parts must be ordered.
- Cables and accessories not required – for laptops, please bring a power cable, staff will advise if this is required for the repair or not.
- No upfront payment is required – payment can be made on collection, via credit/debit card, bank transfer, cash, or online via Stripe.
- If the repair is cancelled or the device is beyond repair, we charge half the labour cost as a diagnostic fee.
- If you require data backup/data recovery as part of the repair, this is an additional cost.
- Windows 11 now forces Bitlocker encryption on – any type of hardware repair can trigger Bitlocker asking for a recovery key. You are responsible for safe keeping of the recovery key, it may be under your Microsoft account (see:https://aka.ms/recoverykey) If you lose this key, you may lose all your data.
Our Repair Process
1 - Bring in your device, anytime
You will be quoted exactly the same as on our website - a fixed labour fee. There is no need for us to see your device to quote you, we just need a simple description of the fault.
2 - Receive a call/email update
We will assess your device, and call/email you with an update - or to say your device is repaired. Depending on complexity and if parts are required, this can be 1-5 working days.
3 - Collect your repaired device
Once any parts have been authorised and your device is repaired, you can collect your computer/laptop. We accept card, cash or bank transfer - you can even pay online before collection.
The Approved Repair Company
Established 2010
Under the microscope… see what we see!
Possessing tools like a microscope and thermal camera allow us to conduct repairs to a standard that many shops are not able to, such as motherboard repair
This is the second time we have now had a customer bring in an iMac repaired by the same competitor - they used hot glue instead of the proper adhesive around the display, and they used an off-brand SSD that failed in less than a year. All the vents are also clogged with dust and weren`t cleaned.
It is unacceptable to fit such low-quality parts for customers who could then lose their data as a result, and use hot glue on such a precisely designed machine.
Apr 30
Another shop fixed this iMac before and used hot glue/silicone to reattach the screen, not genuine Apple adhesive strips!
When picking a shop to repair your Apple product, make sure they specialise in Apple repairs so they don’t do a bodge job like this! The official adhesive is specially designed and cut, so that it holds the display securely, whilst allowing the iMac to be opened again for service.
Aug 19
This USB C port was completely ripped off when the laptop was dropped while charging. The customer thought it was a write-off and time to get another one. After rebuilding the tracks on the motherboard, and soldering on a new port, its as good as new and lives to see another day. #soldering #righttorepair
Jun 7
