Business IT Support Bournemouth
Services, Repairs & Upgrades
Fully insured • Reliable • Hassle free
Knowledge and Experience
Bournemouth IT Solutions Ltd has many years’ collective experience and extensive knowledge in the computer services sector, with the focus on providing quality business IT support Bournemouth, Apple Mac repairs, Laptops and computer repairs to corporations, government departments, local councils, universities, colleges, schools and local businesses, as well as undertaking insurance and warranty work.
Established Customer Base
The company has an expanding customer base, situated in and around Bournemouth, including solicitors, accountants, retail shops and universities’ students & staff.
We are a volume Apple Mac, laptop and computer repair company, with all makes and models repaired from component level. All laptops repaired are checked, tested and valeted before return. Volume repair contracts include free collection and safe return by us.
We have a reputation for excellent customer service and in-depth expertise. Our customers’ feedback page is our testimony, where many business owners have commended our service.
All repairs are undertaken in our modern clean anti-static workshop and offices.
A wide range of laptop and Apple Mac parts is held in stock at all times.
We offer quick turn round by our experienced in-house technicians.
Option 1: Priority Support Points Service
This service is brilliant for businesses of all sizes, education sectors and local governments. The points system can be purchased in advance at discounted rates and provides telephone, email, remote access, on-site support and assistance at our local office. The way the points system works, is that each point equals to one minute of our technical advisers time. You can contact them for any IT related task using this system. It includes:
- Providing support and solutions via telephone, remote access, on-site and at our local offices
- Attend on-site or remote to rectify hardware / software faults
- Installing and relocating hardware
- Install hardware, software or patches
- Networking and server management
- Provide maintenance and health checks on all devices
- Removing and preventing all levels of virus, infections and malware
- Disaster recovery
- All levels of system backups
- Mobile technology
- Remote access
- Cloud Service
Purchasing support priority points in advance will guarantee a prompt response to resolve any issues or questions and aims to cut your support costs.
All our services utilise a ticketing/helpdesk system.
Option 2: Pay As You Go
First hour call out on-site including travel costs £79 (VAT-inclusive)
Subsequent on-site hourly rates £59 (VAT-inclusive)
All our services provide a ticketing/helpdesk.
Option 3: Business Support Unlimited
We will work very closely with the owners/management and IT departments, to provide the best IT solutions. We offer a one-off free on-site meeting and survey of all hardware, equipment etc to enable us to devise the best service solution for your business.
Under this service we will contact by telephone, remotely or attend your site, to diagnose your software/hardware faults and replace any parts. The equipment we cover with no limits are::
Desktops, Laptops and any portable devices
Servers, Data centres, NAS and SANs
Monitors, Touchscreens, Projectors and interactive white boards
Range of Printers (inkjets, lasers, plotters and multifunction devices)
Range of Scanners
Networking (Network Switches, Routers, Firewalls, Wireless and etc.)
Setup, Installation and Migration (Hardware and Software)
Setup and deployment of desktop images
Cloud Systems Setup and management
This option guarantees same day or next working day response to faults. Faulty components are replaceable at no extra cost – subject to the agreement.
This service will have to be quoted after a site visit to take into account: the size of the establishment, the amount of equipment and the number of users.
All our services provide a ticketing/help desk system.
Under the microscope... see what we see!
Alongside are some photos of our latest jobs - all of which were successfully repaired.
Possessing tools like a microscope and thermal camera allow us to conduct repairs to a standard that many shops are not able to, and in the case of Apple Macs - allows us to repair your existing logic board, saving you hundreds of pounds as well as your precious data.